Inside Entelar Group's Comprehensive South Island IT Asset Management Operation
Entelar Group’s expansive new facility on the western edge of Christchurch is home to a technological ecosystem that’s transforming IT asset management across the South Island.
Providing cutting-edge technical services - combined with precision logistics, comprehensive asset tracking, end-to-end device management and more - Entelar Group’s Hornby hub is raising the bar for how the region’s businesses handle their technology infrastructure.
Core Services & Capabilities
The Hornby facility delivers a comprehensive suite of IT services spanning hardware management, technical support, and logistics - and beyond.
A Technical Heart
At the core of the facility is a state-of-the-art imaging lab that showcases the company’s technical sophistication. The lab’s advanced infrastructure - including multiple fibre lines and extensive networking capabilities - enables simultaneous processing of up to 120 laptops. This robust setup allows Entelar Group to handle deployments of any scale with equal efficiency, whether managing small business setups or orchestrating major corporate rollouts involving thousands of devices.
“We’re offering far more than basic IT support here,” explains Nick Thompson, Entelar Group’s Southern Operations Lead and facility manager. “Our imaging capabilities are designed for enterprise-scale operations, with the capacity to handle major rollouts while still having room to grow.”
Enterprise-Grade Security
Security is a priority when working with some of New Zealand’s most successful companies, of course, and the imaging lab operates under strict access controls, with only authorised personnel permitted entry.
“These days, data is the lifeblood of business, so we take security very, very seriously,” Nick explains. “The imaging room operates under a ‘card-only access’ system, and we maintain very tight control over who can enter the facility.”
“For clients requiring even more robust security measures, we can accommodate special clearance processes, including police checks for staff working with sensitive clients.”
“This is a high-security, full-service imaging operation”.
End-to-End Device Management
Device management at Entelar Group’s Hornby facility operates as a seamless pipeline, beginning the moment hardware enters the supply chain. The team maintains strategic stock levels based on client needs, enabling rapid response to requirements.
“When a client needs IT equipment—whether it’s laptops, keyboards, or complete setup bundles—we can respond immediately,” says Nick. “Because we maintain buffer stock and have the imaging facility on-site, we can turn around requests very quickly."
The service goes well beyond basic distribution. The local team can access client networks to handle imaging, software installation, and user setup, ensuring devices arrive ready for immediate use.
“It’s a full device management service,” says Nick. “Everything can be preconfigured from this facility—software, logins, updates. As soon as the client receives the laptop, they can just plug in and go, knowing it’s all done.”
Asset Tracking and Lifecycle Management
Every piece of technology that passes through Entelar's facility is monitored through a robust asset tracking system, with each item receiving a unique identifier that helps companies manage their hardware from deployment to retirement.
When equipment needs to be replaced—whether due to upgrades or accidents—a buffer stock system enables next-day replacement nationwide.
“Whether it’s time for a company-wide upgrade, or if a van backs over a particular laptop (for example), we can get a replacement out overnight,” explains Nick.
Integrated Business Solutions
The facility’s integrated IT approach offers particular value to local clients, combining standard warehousing with sophisticated technology management services in a single location. Rather than coordinating with multiple vendors or maintaining an internal IT department, clients can rely on the South Island hub as their single point of contact for technology infrastructure.
This streamlined approach delivers comprehensive asset management, reporting, and tracking through one strategic partnership.
Future-Ready Operations
While the current business environment presents challenges, Entelar Group sees significant growth potential in their IT services. The facility was designed with future growth in mind, capable of handling major rollouts of thousands of devices over short timeframes.
The combination of technical expertise, logistics capability, and strategic location positions Entelar Group as a key partner for South Island businesses looking to optimise their IT asset management.
“Having everything under one roof—the warehousing, the imaging capability, the technical expertise and more—means we can turn around client requirements very quickly,” Nick says. “That's really what sets this facility apart from other offerings in the region.”
As technology continues to play an increasingly vital role in business operations, having a partner who can handle both the technical and logistical aspects of IT asset management becomes increasingly valuable.
“For businesses seeking to streamline their IT operations while maintaining high security and service levels, Entelar Group's integrated approach represents a really compelling offer,” says Nick.
“Our comprehensive approach to IT asset management, our rapid response capabilities, and our strategic location position us as a key partner for businesses looking to optimise their technology deployment and management processes across the South Island.”